Previous incidents

November 2022
Nov 30, 2022
1 incident

Interactive Guides is down

Downtime

Resolved Nov 30 at 02:53am CET

Interactive Guides recovered.

1 previous update
Nov 29, 2022
1 incident

POS Server, Cron Server, DB Admin, and 1 other service are down

Downtime

Resolved Nov 29 at 07:04am CET

POS Server recovered.

5 previous updates
Nov 27, 2022
1 incident

Marketplace, Marketplace, Status Dashboard, Uptime Monitoring (Legacy), and 2...

Downtime

Resolved Nov 27 at 08:58pm CET

Uptime Monitoring (Legacy) recovered.

7 previous updates
Nov 25, 2022
1 incident

Reporting (Legacy), Marketplace, Marketplace, Status Dashboard, Uptime Monito...

Downtime

Resolved Nov 25 at 11:27pm CET

Marketplace and Marketplace recovered.

7 previous updates
Nov 24, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Nov 24 at 08:35pm CET

Uptime Monitoring (Legacy) recovered.

1 previous update
Nov 22, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Nov 22 at 04:18pm CET

Uptime Monitoring (Legacy) recovered.

1 previous update
Nov 21, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Nov 21 at 03:12am CET

Uptime Monitoring (Legacy) recovered.

5 previous updates
Nov 20, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Nov 20 at 10:22pm CET

Uptime Monitoring (Legacy) recovered.

1 previous update
Nov 19, 2022
1 incident

DB Admin is down

Downtime

Resolved Nov 19 at 12:44pm CET

DB Admin recovered.

1 previous update
Nov 18, 2022
1 incident

Reporting (Legacy) is down

Downtime

Resolved Nov 18 at 11:13pm CET

Reporting (Legacy) recovered.

1 previous update
Nov 17, 2022
1 incident

DB Admin is down

Downtime

Resolved Nov 17 at 04:51am CET

DB Admin recovered.

1 previous update
Nov 16, 2022
1 incident

Interactive Guides and Status Dashboard are down

Downtime

Resolved Nov 16 at 05:18pm CET

Status Dashboard recovered.

3 previous updates
Nov 13, 2022
1 incident

DB Admin is down

Downtime

Resolved Nov 13 at 08:55am CET

DB Admin recovered.

1 previous update
Nov 12, 2022
1 incident

Code Inspector, Support Center, DB Admin, and 1 other service are down

Downtime

Resolved Nov 12 at 04:37pm CET

DB Admin recovered.

3 previous updates
Nov 11, 2022
1 incident

Reporting (Legacy) and Uptime Monitoring (Legacy) are down

Downtime

Resolved Nov 11 at 11:16pm CET

Reporting (Legacy) recovered.

3 previous updates
Nov 05, 2022
1 incident

DB Admin is down

Downtime

Resolved Nov 05 at 11:14pm CET

DB Admin recovered.

1 previous update
Nov 03, 2022
1 incident

DB Admin is down

Downtime

Resolved Nov 03 at 12:54pm CET

DB Admin recovered.

1 previous update
Nov 02, 2022
1 incident

Distributor API, BigQuery Sync, Capacity APIs, Sales Panel, POS Server, Admin...

Downtime

Resolved Nov 02 at 01:41pm CET

Reporting (Legacy) recovered.

27 previous updates
Nov 01, 2022
1 incident

Cashier Point of Sale, Log Server API, Log Server, and 1 other service are down

Downtime

Resolved Nov 02 at 12:43am CET

Log Server API recovered.

9 previous updates
October 2022
Oct 30, 2022
1 incident

Backend API is down

Downtime

Resolved Oct 30 at 02:06pm CET

Backend API recovered.

1 previous update
Oct 29, 2022
1 incident

Reporting (Legacy) is down

Downtime

Resolved Oct 29 at 12:13am CEST

Reporting (Legacy) recovered.

1 previous update
Oct 27, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Oct 27 at 12:48pm CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Oct 26, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Oct 26 at 02:12pm CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Oct 25, 2022
1 incident

Dynamic Widgets and Dynamic Widgets are down

Downtime

Resolved Oct 25 at 11:33am CEST

Dynamic Widgets and Dynamic Widgets recovered.

1 previous update
Oct 24, 2022
1 incident

DevOps Server and Status Dashboard are down

Downtime

Resolved Oct 24 at 05:11pm CEST

Status Dashboard recovered.

3 previous updates
Oct 23, 2022
1 incident

DB Admin is down

Downtime

Resolved Oct 23 at 08:44pm CEST

DB Admin recovered.

1 previous update
Oct 22, 2022
1 incident

DB Admin is down

Downtime

Resolved Oct 22 at 06:24pm CEST

DB Admin recovered.

1 previous update
Oct 20, 2022
1 incident

Distributor API is down

Downtime

Resolved Oct 20 at 07:33am CEST

Distributor API recovered.

1 previous update
Oct 19, 2022
1 incident

Interactive Guides is down

Downtime

Resolved Oct 19 at 03:42pm CEST

Interactive Guides recovered.

1 previous update
Oct 16, 2022
1 incident

Reporting (Legacy), Status Dashboard, DB Admin, and 1 other service are down

Downtime

Resolved Oct 16 at 03:37pm CEST

Status Dashboard recovered.

5 previous updates
Oct 14, 2022
1 incident

Interactive Guides is down

Downtime

Resolved Oct 14 at 11:37am CEST

Interactive Guides recovered.

1 previous update
Oct 13, 2022
1 incident

Security Center and DB Admin are down

Downtime

Resolved Oct 14 at 01:56am CEST

DB Admin recovered.

5 previous updates
Oct 12, 2022
1 incident

Interactive Guides and CICD Server are down

Downtime

Resolved Oct 12 at 03:11pm CEST

Interactive Guides recovered.

3 previous updates
Oct 09, 2022
1 incident

Backend API, Sales Panel, POS Server, Activity Overview, Reporting (Legacy), ...

Downtime

Resolved Oct 09 at 03:48pm CEST

Backend API, Sales Panel, POS Server, and 4 other resources recovered.

1 previous update
Oct 07, 2022
1 incident

DB Admin is down

Downtime

Resolved Oct 07 at 03:46pm CEST

DB Admin recovered.

1 previous update
Oct 06, 2022
1 incident

Some services are down

Downtime

Resolved Oct 06 at 07:33am CEST

Websites (Legacy) went down.
Oct 05, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Oct 05 at 10:11pm CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Oct 02, 2022
1 incident

API Documentation, Support Center, Security Center, Workforce Documentation, ...

Downtime

Resolved Oct 02 at 06:03am CEST

Security Center recovered.

7 previous updates
Oct 01, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Oct 01 at 03:37am CEST

Uptime Monitoring (Legacy) recovered.

3 previous updates
September 2022
Sep 29, 2022
1 incident

Reporting (Legacy), Status Dashboard, Uptime Monitoring (Legacy), and 1 other...

Downtime

Resolved Sep 29 at 05:53pm CEST

Reporting (Legacy) recovered.

5 previous updates
Sep 28, 2022
2 incidents

Interactive Guides, Status Dashboard, Cloudflare, and 1 other service are down

Downtime

Resolved Sep 28 at 10:12pm CEST

Status Dashboard recovered.

5 previous updates

Combined capacity slots not increasing

Resolved Sep 28 at 11:15am CEST

Incident Report - Combined capacity slots not increasing #280922-01

Introduction

On 20th Sept. 2022 we deployed an additional feature: "If a sub-product of a combi-product is having combined capacity and that capacity is linked with a 3rd party system, then prioticket should auto populate the inventory with all the timeslots provided by the third party system.", which caused a particular type of capacity not being updated correctly.

Prioticket offers three types of capacity; own capa...
Sep 25, 2022
1 incident

Status Dashboard and Uptime Monitoring (Legacy) are down

Downtime

Resolved Sep 26 at 01:39am CEST

Uptime Monitoring (Legacy) recovered.

3 previous updates
Sep 23, 2022
1 incident

Dynamic Widgets, Reporting (Legacy), Dynamic Widgets, DB Admin, and 2 other s...

Downtime

Resolved Sep 24 at 12:19am CEST

Reporting (Legacy) recovered.

5 previous updates
Sep 22, 2022
1 incident

Dynamic Widgets, Dynamic Widgets, Uptime Monitoring (Legacy), and 1 other ser...

Downtime

Resolved Sep 22 at 02:54pm CEST

Dynamic Widgets and Dynamic Widgets recovered.

3 previous updates
Sep 20, 2022
1 incident

BigQuery Sync, Project Management, CICD Server, Cron Server, VPN Server, BigQ...

Downtime

Resolved Sep 21 at 12:07pm CEST

BigQuery Sync and BigQuery Sync recovered.

9 previous updates
Sep 19, 2022
1 incident

Admin Panel and Uptime Monitoring (Legacy) are down

Downtime

Resolved Sep 20 at 12:28am CEST

Admin Panel recovered.

3 previous updates
Sep 18, 2022
1 incident

Reporting (Legacy) and DB Admin are down

Downtime

Resolved Sep 18 at 04:21am CEST

Reporting (Legacy) and DB Admin recovered.

1 previous update
Sep 17, 2022
2 incidents

Code Inspector, Support Center, Security Center, Workforce Documentation, API...

Downtime

Resolved Sep 17 at 03:13am CEST

Security Center recovered.

6 previous updates

Reporting (Legacy) is down

Downtime

Resolved Sep 17 at 12:13am CEST

Reporting (Legacy) recovered.

1 previous update
Sep 14, 2022
1 incident

Log Server API and Log Server are down

Downtime

Resolved Sep 14 at 04:16pm CEST

Log Server API and Log Server recovered.

1 previous update
Sep 13, 2022
1 incident

Log Server API and Log Server are down

Downtime

Resolved Sep 13 at 01:09pm CEST

Log Server API and Log Server recovered.

3 previous updates
Sep 11, 2022
1 incident

API Documentation and Certificate Sync are down

Downtime

Resolved Sep 11 at 04:27am CEST

API Documentation and Certificate Sync recovered.

1 previous update
Sep 10, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Sep 10 at 11:51pm CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Sep 09, 2022
2 incidents

Reporting (Legacy), Marketplace, Marketplace, DB Admin, and 2 other services ...

Downtime

Resolved Sep 10 at 12:13am CEST

Reporting (Legacy) recovered.

4 previous updates

Uptime Monitoring (Legacy) is down

Downtime

Resolved Sep 09 at 12:30am CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Sep 07, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Sep 07 at 07:04am CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Sep 05, 2022
1 incident

Uptime Monitoring (Legacy) is down

Downtime

Resolved Sep 05 at 11:20pm CEST

Uptime Monitoring (Legacy) recovered.

1 previous update
Sep 04, 2022
1 incident

Dynamic Widgets, Dynamic Widgets, Uptime Monitoring (Legacy), and 1 other ser...

Downtime

Resolved Sep 04 at 08:27pm CEST

Uptime Monitoring (Legacy) recovered.

3 previous updates
Sep 02, 2022
1 incident

Security Center is down

Downtime

Resolved Sep 02 at 11:37am CEST

Security Center recovered.

1 previous update
Sep 01, 2022
1 incident

DevOps Server is down

Downtime

Resolved Sep 01 at 04:49pm CEST

DevOps Server recovered.

1 previous update